Participant resources and rights
Your choices, advocacy, getting started, consent and changing supports.
View participant resources and rightsPolicies and procedures
Our policies and procedures explain how we provide services and supports, respect your rights, protect your information, and respond to feedback, compliments and complaints.
Participant rights and service information
We provide clear, accessible information to support informed choice and decision-making. You can request our policies and procedures, Participant Handbook or Welcome Pack. Tell us if you need information in another language, Easy Read or another format.
Privacy Policy
How we handle personal information and how to contact us about privacy.
Read our Privacy PolicyFeedback and Complaints
How to raise a concern with us, involve an advocate or contact the NDIS Commission.
Find complaint optionsReferrals and Consent
Make a referral for yourself or someone you support, with their consent or lawful authority.
Make a ReferralTerms and Conditions
Information about using this website and how website enquiries relate to service arrangements.
Read website termsNeed another format or more detail?
Call (03) 7042 3487 or email info@247supportaustralia.com.au. Tell us what information you need and how you prefer to receive it.